Thank you for choosing Glowlylite for your bath and relaxation needs. We want to ensure your shopping experience is as delightful as our products. Please read our refund and returns policy carefully.

Overview: Our commitment to your satisfaction extends to our refund and returns policy, which is valid for 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we can’t provide a full refund or exchange.

Eligibility for Returns: To qualify for a return, your item must remain unused and in the same pristine condition as when you received it. It must also retain its original packaging.

A valid receipt or proof of purchase is required to complete your return.

Refunds: Upon receipt and inspection of your returned item, we will notify you via email at regarding its status and the approval or rejection of your refund. Once approved, your refund will be processed, and the credit will be automatically applied to your credit card or the original method of payment.

Delayed or Missing Refunds: If you’re yet to receive your refund, please follow these steps:

  • Check your bank account
  • Contact your credit card company
  • Contact your bank

If you still haven’t received your refund, please reach out to us at for assistance.

Exchanges: We will replace items that are defective or damaged. If you need to exchange an item, send us an email at, and ship your item to: 3409 N 7th Ave Ste C109 Unit 500 Phoenix, AZ 85013

Initiating Returns: To initiate a return, kindly email us at and request an RMA (Return Merchandise Authorization) code. This code will help us streamline the return process and ensure your experience is hassle-free.

Shipping Returns: Once you’ve received your RMA code, please mail your product to: 3409 N 7th Ave Ste C109 Unit 500 Phoenix, AZ 85013

Please note that you are responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable and will be deducted from your refund. The time it takes for your exchanged product to reach you may vary based on your location. For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance.

Questions? For any inquiries related to refunds and returns, please don’t hesitate to contact us at We’re here to assist you. Your satisfaction and relaxation remain our top priority.